Small is...

Q: A glass is filled up by drinking water and the rest spill out (assume you can't control the source), what should you do?
A)Let it be as I only want one glass so I can focus on the beauty of the glass, taste the sweetness from the water, look at the bubbles & reflection, look at the motion, enjoy the fullfillment of thirst......
B)Get more glasses (you need to buy and maintain them).


I remembered PN was once published in the TIME magazine and the title was called "small is beautiful", and not long ago P Rose also mentioned about our local tour should be "small is beautiful", then I started questioning: 'what kind of "small" is that?'
A while ago I finished reading the book "A day at El Bulli" which inspired me to think further the importance of 'small', this 50 seats restaurant only opened 6 months a year, which is equivalent to approx. 8000-9000 seatings altogether (50 x 180 days) but the booking request is stunning: 2million. This excellent team can do as much as they want with the 2million requests but instead they choose to stay 'small', I eventually understood what kind of 'small' that P.N. should stand for.... In terms of size we are small for sure (our rooms are small indeed), capacity is small (>30 rooms) but the real 'small' in P.N. means 'detail', when we have small nos of guests and staff(not so small for 30 rooms) there is much more time for communication and understand each other; we can improve our facilities and systems more carefully as we don't have another branches, so there is only one to look at. A beautiful piece of architecture is composed by many many small details (or a bad one has no details but only defects), if we just look at one detail it seems very simple, but how do we have time to look at them one by one? you do if you stay focused, everytime it will give you something new and inspiring(P.N. is different to me everyday).
A cup of good night tea is detail, A presentation of the breakfast is detail, A 'smiling' PN logo is detail; A passionate PN staff is detail; A home-made soap is detail; A hand painted fish on the table is detail; A decision on choosing a good dairy supplier is detail. A happy guest is detail. They are everywhere so we are determined to turn every defect into detail. Although small but beautiful!

Again..
Q: A glass is filled up by drinking water and the rest spill out (assume you can't control the source), what should you do?
A)Let it be as I only want one glass so I can focus on the beauty of the glass, taste the sweetness from the water, look at the bubbles & reflection, look at the motion, enjoy the fullfillment of thirst......
B)Get more glasses (you need to buy and maintain them).

My answer is 'A' obviously.

Have a slow life!
Donald